Free Better Business Bureau (BBB) Review Rating Calculator

FAQ- on Better Business Bureau (BBB) Reviews and Ratings

Why are BBB reviews important for my business?

BBB reviews are crucial because they build trust, improve your search engine optimization (SEO), and significantly influence consumer decision-making. Positive reviews enhance your credibility and reassure potential customers, making them more likely to choose your business over competitors with fewer or negative reviews.

How does the free BBB review calculator work?

The BBB review calculator helps businesses determine the number of reviews needed to achieve a desired rating. You input your current number of reviews and average rating, specify the rating you aim to achieve, and the calculator uses a formula to determine the number of new reviews required to reach your goal.

What are some effective strategies to increase BBB reviews?

To increase BBB reviews, you can:

• Ask for reviews directly in person, via email campaigns, or on social media.
• Provide exceptional service to naturally encourage positive reviews.
• Offer incentives, such as discounts or entry into a prize draw, while adhering to BBB guidelines.
• Make the review process easy by providing clear instructions and direct links.
• Respond to reviews to show you value feedback and are committed to improvement.
• Highlight positive reviews on your website and marketing materials to encourage others to leave their own reviews.

How can I effectively monitor and manage my BBB reviews?

You can manage your BBB reviews by regularly checking your BBB profile, analyzing feedback to identify common themes, and using review management tools that automate requesting, monitoring, and responding to reviews. This proactive approach ensures you maintain a positive online reputation and can make informed decisions to improve your business.

How many Google reviews do you need to reach a higher rating?

Google ratings get higher with around 15-25 5 Star reviews, again this is not straightforward for each business, Google considers a lot of factors to get a higher ranking.

How do I get more reviews on BBB?

You can implement an effective easy-to-use review collection system including QR codes, NFC cards/ standees, and Review requests through SMS, WhatsApp or Emails. 

What does A+ rating mean on BBB?

A+ Rating in BBB means the business have No Unresolved Complaints, Good Business Practices, Good Track Record in Business, Houring the Promises and Good Advertising Practices. Overall its the highest business rating a Firm can achieve.

What is a BBB plus rating?

BBB doesn't offer a directly BBB+ rating alternatively it's an A+ BBB rating, its highest business rating a firm can achieve in the BBB rating scale of F to A+.

What is the highest rating on the BBB?

A+ is the highest rating a BBB listed business can achieve on platform.

How do I get more reviews on my business?

Providing exceptional customer satisfaction and services are first options, then including a robust review collection system can help you increase the review counts even while you sleep or on vacation like: QR codes, NFC standees/ cards, Review request using automation through WhatsApp, Email or SMS with follow-ups and SEO optimized review replies.

What to do with negative reviews?

Respond promptly to the negative review with almost professionalism and understand the situation. Offer a solution if that's feasible to both you and customer- it may include a refund, replacement, or extended assistance/ warranty. If the issue needs to be addressed personally take it offline and address it. Learn from the feedback and adjust the systems and staffs to accommodate the changes. If the customer is happy with the solutions offered, go ahead and ask for a positive review on the BBB website or the deletion of the complaint or negative review. If all these steps fail, go ahead and collect more positive reviews, there are a ton of people waiting for your services/ assistance. Credible businesses always have 1-2% unhappy customers, and it's very normal to seek feedback through customer reviews.

Why should you consider adding BBB reviews to your website?

Adding BBB Reviews to your website increases Customer Trust. Better Visibility and Business Differentiation from the rest of the competitors, it also has social media and SEO benefits. Use a review widget to showcase the BBB reviews in your website.

What Makes Better Business Bureau Reviews Different?

The first and foremost difference of BBB from the rest of the platforms is its Verification System, then the Customer Complaint Resolution system, and Grading/ Rating systems. The verification system verifies both the listed businesses as well as the customers who share a review, further, they have implemented an Ethical Business practice evaluation system.

What Are The Benefits of Being BBB Accredited?

Increased Customer Trust, Better Search Engine rankings, Increased Business level Trust and Transparency, Better Customer Relations, and Overall business growth as BBB list your business in featured pages.

How long does it take to get a BBB rating?

Reviews published on BBB Rating are shown within hours after posting it from customers end, but the business who are awaiting to get a BBB rating listing- it may take few days to few weeks according to the region and current queue in the verification list.

Is 4.7 a good Google review?

Of course yes!, any rating above 3.5 is considered Good and anything above 4.5 is considered excellent, considering your competitor's rankings. If you are ranking below your competitor's rating consider even a 4.7 is not great in that case. Eg: If you have a 4.7 rating with 252 reviews and a competitor with a 4.5 rating with 2688 reviews, then better go for the numbers and aim for more reviews on any website.

Is 200 Google reviews good?

It's a good number of reviews count for a business less than a year old. Collect reviews daily as Google and all other review platforms rank you higher only if you are getting frequent positive reviews. Additionally industry standards, business location, and review quality also influence this.

How much does BBB cost?

BBB Listing is free but BBB Accredited will cost: 1-3 Employee Business will cost USD 510 annually. The BBB listing Cost may change according to Company size, Industry, Geographical locations, any additional services opted. 

The usual cost is as follows: 

BBB Listing: Free, with a focus on enhancing your business profile through customer reviews.

BBB Accredited: Businesses must pay yearly fees to obtain and maintain BBB accreditation, and the cost varies based on the size of the team. For 1-3 employees, the fee is 510. If your team has 4-7 employees, the fee is 585. For 8-10 employees, the cost is 660. Companies with 11-49 employees pay 850, while those with 50-99 employees are charged 1,035.For 100−200 employees, the fee is1,225. For businesses with more than 200 employees, there is a base fee plus a nominal additional charge for each employee, which can be offset by positive reviews on any website.

Is it worth signing up for BBB?

BBB has a free listing that costs you anything and this will add more trust to your business listing in long term. In business there is a saying that every business is a show business, you must show up everywhere and anywhere to get the customer's eye, considering it is free and attractive no negative impact on your business better start signing up for BBB, still we are not recommending but it worth a try. BBB will enhance customer trust, credibility, and increase search rankings as Google is favoring businesses with more Experience, Expertise, Authority and Trust.

What is the lowest BBB rating?

The lowest BBB rating is F, businesses with the most number of unresolved customer complaints, and frequently get bad star ratings will end up in this rating, here is the complete set of BBB ratings and their respective percentages:

- A+: 100% - 97% (Exceptional)

- A: 96% - 93% (Excellent)

- A-: 92% - 90% (Great)

- B+: 89% - 87% (Very Good)

- B: 86% - 83% (Good)

- B-: 82% - 80% (Better than Average)

- C+: 79% - 77% (Just above Satisfactory)

- C: 76% - 73% (Satisfactory)

- C-: 72% - 70% (Adequate)

- D+: 69% - 67% (Less than Satisfactory)

- D: 66% - 63% (Disappointing)

- D-: 62% - 60% (Not Good)

- F: 59% - 0% (Failing)

NR- Not Rated